Gardeners Orpington Accessibility Statement

Gardeners Orpington is committed to providing an inclusive and accessible experience for all visitors, including disabled people, older people, and those using assistive technologies. We aim to make it easy for everyone in the Orpington area to find information about our gardening services and to contact us for support.

Our accessibility commitment

We are working towards compliance with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of needs, including people with visual, hearing, cognitive, and motor impairments. Our goal is to ensure that our Gardeners Orpington website is usable and understandable for as many people as possible.

Accessibility is an ongoing process, and we regularly review our site to identify areas for improvement. As gardening services in Orpington evolve, we also update our online content to keep it clear, consistent, and easy to use.

Screen-reader support

The Gardeners Orpington website is designed to work with popular screen-reader software used on desktop, laptop, tablet, and mobile devices. We use a logical heading structure, descriptive page titles, and meaningful text for images where appropriate to help screen-reader users navigate and understand our content.

We avoid relying solely on colour or images to convey important information, and we aim to provide clear text alternatives wherever possible. Content about gardening services in Orpington is written in plain language to assist people who use screen readers or prefer simpler text.

Keyboard navigation

Our website can be navigated using only a keyboard. This supports users who cannot use a mouse, including some disabled and older people. You should be able to move through links, buttons, and form fields using standard keyboard controls such as the Tab, Shift plus Tab, Enter, and arrow keys.

Interactive features are designed to be reachable and operable from the keyboard. We aim to provide a visible focus indicator, so you can easily see which part of the page is currently selected while moving through the site.

Text size, contrast, and readability

We aim to use sufficient colour contrast between text and background to support visitors with low vision or colour vision deficiencies. Text is designed to be scalable using your browser settings so you can increase its size if you find smaller text difficult to read. Content about our Orpington gardening services is kept as clear and concise as possible to support users with cognitive or learning differences.

Supported browsers and devices

The Gardeners Orpington website is intended to work with current versions of major browsers on desktop and mobile devices. While the site may still function on older browsers, using the most up-to-date version will generally provide a more accessible and secure experience. Responsive design is used so that visitors in the Orpington area can access gardening information on screens of different sizes.

Ongoing improvements

We understand that accessibility is not a single project but a continuous commitment. We review new content and features for potential accessibility issues and aim to address any barriers as soon as we become aware of them. Feedback from users of the Gardeners Orpington website is an important part of how we improve.

Contact for accessibility requests

If you experience any difficulty using the Gardeners Orpington website, or if you need information about our gardening services in a different format, you can contact us with your accessibility request. When you contact us, please describe the page or content you were trying to access and the nature of the problem, for example issues with screen readers, keyboard navigation, or text visibility. This helps us investigate and work towards a solution.

You can also contact us to:

Request information in an alternative format such as large print or simplified text.

Ask questions about the accessibility of the Gardeners Orpington website or our online information.

Provide suggestions for how we can make the site easier to use for people in Orpington who rely on accessible digital services. We welcome all feedback and will consider it in future updates.

Accessibility statement updates

This accessibility statement will be reviewed and updated when we make significant changes to the Gardeners Orpington website or when accessibility standards are revised. By maintaining this statement, we aim to be clear and open about the steps we are taking to support accessible gardening information and services in Orpington.